Top Consumer Complaints for 2016: Cars and Contractors

(AP Photo/Gene J. Puskar)

SEATTLE -- We all have problems from time to time with a product or service we buy. But when it comes to consumer complaints, some things tend to stand out.

The Consumer Federation of America puts together a list each year of the most common complaints to state and local consumer protection agencies. This year's Top 10 List is based on an analysis of about 200,000 complaints from agencies in 23 states.

On the KOMO Midday News (weekdays 1-3pm) Susan Grant, director of consumer protection at the Consumer Federation of America, talked about this year’s survey. (Click the picture above to hear the audio).

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