Boeing Co. spokeswoman Yvonne Leach confirmed the report, saying the aerospace company is working with Norwegian Air to fix the problem. Leach said the problem was not related to the jetliner's lithium-ion batteries.
Norwegian Air spokesman Lasse Sandaker-Nielsen told the AFP news service that the grounded 787 was not getting enough electricity.
AFP reported that the plane was scheduled to leave Oslo for Bangkok on Saturday, but after waiting for more than 24 hours, the passengers were transferred to Stockholm, where they boarded a chartered plane.
The Dreamliner has encountered a series of difficulties since entering operation. The aircraft was grounded worldwide for four months earlier this year due to overheating batteries.